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123Greetings

123Greetings Reviews

www.123greetings.com
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123Greetings Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

123Greetings reviews show a 1.6 star rating from 76 customer reviews; consumers are mostly dissatisfied with an 82% unfavorable share and 8% positive.

Key Takeaways for Future Customers

  • Be prepared for unexpected subscription and membership charges; review terms before signing up.
  • Many customers request refunds after unrecognized billing; keep payment records.
  • Customer complaints often note limited contact options and no phone support.

Negative Feedback / Risk Areas

  • Repeated billing and double charge issues.
  • Difficulty canceling subscriptions and obtaining refunds.
  • Poor customer service access; listed phone number often a fax.

Positive Feedback

Users find the free e-cards easy to send and useful for occasional use.

View full overview ›

Media from reviews

123Greetings - Charged my card even though I canceled the same day!
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cecile p Axk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I'd like to change my plan to a shorter...

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AI Highlights
  • - I want to switch to a shorter plan.
  • - I'm on a fixed income and was charged too much while sending a birthday greeting to my son.

I'd like to change my plan to a shorter plan. I was charged so much money I was astonished!

I can't afford this. I'm a senior citizen on limited income. I was just sending my son across the country a birthday greeting. He didni't pick it up right away.

so by the time he picked it up this company had already charged me so much money.

I can't afford this. So please change my plan to a shorter one.

User's recommendation: beware of using ecards through this company

View full review
Mary H Xhh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Beaverton, Oregon

Refund and cancel service

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AI Highlights
  • - The customer was charged about five dollars a month, not 66.
  • - The customer requests a refund and cancellation, and the card info did not process.

I was overcharged and was not expecting that at all; only around five dollars a month, not almost 66 dollars. I want a refund and I want to cancel my service now.

As my first and only card, I sent or tried to send—never sent. I am not happy with this service and do not agree to use it and pay for it if I don't plan on using it.

I want my money back.

Mary

Loss:
$65
Cons:
  • Card not sent and company tried to robbery you

Preferred solution: Full refund

User's recommendation: Never

View full review
Mary H Joz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Medford, New Jersey

Hacked

I feel that the company may have been hacked. When my friend opened her card, she saw the card and thenpornography opened from the 123 site.

View full review
Zyanna Wqf
map-marker Cranston, Rhode Island

Pissed off

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I ordered 1 card for my brother's birthday, then they charged me $65. The next day.

Their phone # was disconnected. I hadn't go through paypal.

They said they would refund me, but I haveseen it yet. Still extremely pissed off

Loss:
$65
Cons:
  • Suck

Preferred solution: Full refund

View full review
Paulina Ldy
map-marker Parker, Colorado

Cancel my subscription immediately

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Cancel my subscription!!! I havent used this subscription enough to warrant having it. It is too difficult trying to cancel once the have you agree to a subscription.

User's recommendation: Don’t get sucked by this company. They do no notify you prior to your subscription becoming due.

View full review
Pamela R Dyw
map-marker Bakersfield, California

Dispute a charge purchase

Dispute a charge from your company and take the charge off my credit card that was not resolved, which posted from Bank of America on September 2nd.

Loss:
$53

Preferred solution: Full refund

View full review
Stephen Y Ltb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker North Branch, Minnesota

Cancel subscriptilon

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AI Highlights
  • - Customer wants to cancel the subscription.
  • - Request prorated refund to card or by check.
  • - Future use may be occasional (2–3 times a year).

Cards are very cool! But my potential future use is very limited. I prefer to cancel my subscription as of now and please refund a prorated portion of it to my card or by check. Thank you!

Stephen Yurick

210 457th Trl.

Stanchfield, MN 55080

P.S. I intend to use your service on a one-by-one basis in the future, perhaps 2-3 times a year.

Pros:
  • Cool cards
Cons:
  • Difficult to use website phone number hard to find

Preferred solution: Prorated refund

User's recommendation: I do recommend 123 ecards on an as needed basis.

View full review
JUDY S Gxl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Web site difficulty

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Updated by user Jul 08, 2026

Terrible! The site doesn’t work right and there is no way of reaching anybody when you want help. And no on our first email/text and then send a routine answer to the next one refusing to refund or help.

Original review Jul 06, 2026

Kerps shifting print so lines do not line up. Goes blank when try to send to someone else. Suggest you find another site & avoid the frustration!!

Customer service does not respond.

Preferred solution: Full refund

View full review
Kathleen S Dmy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Estevan, Saskatchewan

I wish to cancel my subscription.

I wish to cancel my subscription. I thought it had been cancelled last year, but my credit card has been charged again a few days ago. I am very disappointed that I am unable to contact you in an easy and simple manner!

Loss:
$76
Pros:
  • Easy to apply for
Cons:
  • Difficult to csncel

Preferred solution: Full refund

View full review
Marie J Kpl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fraud alert

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Charged twice $65.88 for a birthday card! Need a refund asap. Need to speak to a customer representative.

Loss:
$131
Cons:
  • Impossible communication and fraud

Preferred solution: Full refund

View full review
Bernice H Mqx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Continued problem sending cards no code has come

Once again, it says I am blocked. This is ongoing.

I have had no luck sending cards. I have to keep using my husband's email.

I appear to have the VIP for nothing. Very frustrating.

Pros:
  • Beautiful cards
Cons:
  • Inability to be able to send csrds

Preferred solution: Access to be able to use my account which I paid for

View full review
Bernice H Mqx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Technical issues

Unable to send cards which is an ongoing problem. I just cannot figure it out. It started out corrected; now it is back again.

Pros:
  • Nice cards
Cons:
  • Cannot use subscription

Preferred solution: Ability to use my subscription

View full review
Kathleen S Xbw
map-marker Estevan, Saskatchewan

Cancel subscription

Updated by user Jul 18, 2026

I tried several times to get through on phone. Unsuccessful every time.

Very frustrating! I am wanting to cancel my subscription.

Original review Jul 16, 2026

I would like to cancel my subscription. I just got a charge on my credit card.

I thought that I had cancelled the subscription last year.

I no longer want this subscription. I am very frustrated that I have to go through all of this just to cancel!

Pros:
  • Easy to apply for
Cons:
  • Difficult to csncel

Preferred solution: Full refund

View full review

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Resolved
Aleisa Kwg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Terrible Customer service

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I was charged 49.95 without being advised.

I called customer service and the representative said there was no account showing for me.

View full review
Jj N Vsx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Miami, Florida

Mother’s Day Cards a complete fail!

AI Highlights
  • - Mother's Day confirmation had no link and one recipient didn't receive a card.
  • - The app and site require a confirmation email not received.

I have sent bunches of e-cards thru 123Greetings & never had an issue. Normally receive confirmation email with link of card etc.

This Mothers Day I received this funky confirmation with no link and one person did not receive theirs and this funky confirmation doesnt allow me to copy the link and resend it. I even went into my account by email to see if I could retrieve it but it wants a confirmation email to be activated which I have not received. So I tried signing into your ios app which told me there was nothing to retrieve.

What is happening with your system. I might have to start using a different ecard website if this is the new process youre using?

User's recommendation: If a card is unsendable to the recipient for whatever reason notify the sender don’t make them think it was sent and that the recipient received it.

View full review
Thy Cke

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Atlanta, Georgia

I am trying to find out why they charge $49 for me ordering one card for a birthday I just got my credit card and it says $49 and there is no way to contact them that's why I give them such a low rati

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I just told you I ordered a birthday card online and then I got my credit card bill and it says $49 Copenhagen DK it has a great big long ID number with no phone number to check and find out what the cost is charged and why.

Loss:
$49
Pros:
  • Large selection
Cons:
  • No one to check with when you are charged

Preferred solution: Full refund

User's recommendation: Don't use this product

View full review

About

Summary

123Greetings.Com, Inc. specializes in online e-greetings and e-cards. The company was founded in 1997. Its headquarters is based in New York, United States. 123Greetings offers a broad range of e-cards and e-greetings under the following categories: Anniversary, Birthday, Events & Holidays, Everyday, and Friendship. There is also a large stock of cards for such occasions as wedding, get well, stay in touch, thank, congrats, and many more. The service is provided on a free of charge basis. Users may take a printout of any greeting card they have received. It is also possible to block any e-mail address from sending e-cards. The company does not accept any unsolicited artwork, writing, and photographs for website’s use.

123Greetings reviews and complaints

123Greetings is ranked 900 out of 6323 in E-commerce category

Area Served

Australia

Payment Methods

VISA

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